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              CSS - Frequently Asked Questions

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How does a soup CSA work?

Instead of the box of produce that you normally hear about with a CSA, we deliver soup, thus we call our subscription a CSS (Community Supported Soup) on a weekly basis. Both the soups and our baked goods are 100% vegan, gluten-free and sattvic. 

 

Where and when can I pick up a subscription?

Orders are delivered weekly on Thursdays to a variety of locations in Durham, Chapel Hill, Hillsborough and Cary. Contact us for specific locations. For all pick-up locations, subscribers have at least a 6 hour window to pick-up their orders.

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What happens if I’m out of town?

Just let us know ahead of time, and we'll give you a double share another week of your choosing. Alternatively, you are free to gift your subscription to a friend and have them pick-up on your behalf.

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I have a food allergy, can I still sign up?

All of our soups are 100% vegan and gluten-free. We are mindful of common allergens, and will always have one option each week that is free of soy, corn, tree nuts, nightshades, and/or cilantro. Please email us with any restrictions, so we know how to best serve you. 

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How do I find out what will be delivered each week?

A newsletter goes out on Monday mornings describing the soup and baked goods for that week. We do not publish a menu for the full 8 weeks ahead of time, because what we make is contingent on the availability of produce that fluctuates throughout the year. 

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How is the subscription different from the soups available at the Farmers’ Market?

The subscription is all about making it easy for folks to get soup on a weekly basis.  No more needing to remember to place and order or dealing with parking at the farmers’ market.  Order once to secure your spot; then you’re guaranteed two delicious dinners once a week. Each week’s soups are the chef’s choice designed to surprise and delight.

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Can soups be frozen?

Yes, most of our soups are perfect for the freezer, but are always delivered fresh via the subscription.

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What kind of containers do you use?

Generally our soups are packaged by the pint in BPA-free plastic containers that are microwave, freezer and dishwasher safe. They are also recyclable. Customers who sign up for the CSS will also have the option to pay a deposit for 4 translucent, reusable eco-takeout containers that will be returned each week to be re-sanitized and then put back into circulation. 

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How can my house become a pick-up location?

We are always looking for new pick-up locations to add to our delivery roster. If your home has a covered outdoor space (carport or front porch are ideal) and an outlet nearby for the refrigerator, let's talk! Folks hosting one of our mini fridges at their house get 50% off of subscriptions.

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Is Govinda's Catering inspected?

We are inspected by the Durham County Health Department and currently have a score of 98.5%

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Other questions?

Send us an email: goivndascateringus@gmail.com.

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